We use cookies to provide you with the best website experience. If you continue without changing your settings, we will understand that you are happy to receive all cookies on the Prizma Graphics website.
Standard Delivery Charge is £6.95 - Please place your order by 3pm for same day shipping online or call us on 01296 393700 for help.

MyLFP 5 year On-Site Support for Canon TA-20 Printer

MyLFP 5 year On-Site Support for Canon TA-20 Printer

WHY REGISTER WITH MY LFP?

Access support materials and stay informed: Registering with MyLFP is 100% FREE and will allow you to:


Register your printer warranty (UK Only)

Book service calls (UK Only)

Browse frequently asked questions

Access to unique support videos

Simple links to find all Canon LFP drivers

Engage with other Canon LFP users in the member’s forum

Receive technical updates from the MYLFP support desk

Just ensure you have your printer serial number to hand. This can be found on a metal plate on the rear of your Canon imagePROGRAF printer.

MyLFP Service Level Agreement with Terms & Conditions

www.MYLFP.COM/register | SUPPORT@MYLFP.COM

MyLFP - Service Contract - Service Level Agreement

All MyLFP Service Contracts are subject to MyLFP (support trading name of Velmex Computer Systems Ltd t/a Velmex Distribution) Service terms & conditions.

All MyLFP Service Contracts include access to the MyLFP Support Desk (telephone / remote connection support on hardware issues and limited software help).

All MyLFP Service Contracts are only valid for customers using original manufacturers inks & print heads.

Any customers using third party inks, ink re-fills, re-manufactured inks or print heads will have their contract terminated without any compensation.

All MyLFP Service Contracts have a guaranteed response within 12 working hours.

All support calls are logged & details summarised against customer name to aid future response.

All MyLFP Service Contracts cover UK Mainland & Northern Ireland ONLY (excluding KW & HS postcodes and some parts of IV, PH and AB)

Items supported do not extend to 3rd Party software, any changes made by the user that cause issues to the system.

MyLFP - Support Packs - Service Level Agreement

All MyLFP Support Packs are subject to MyLFP (support trading name of Velmex Computer Systems Ltd t/a Velmex Distribution) Service terms & conditions.

All MyLFP Support Packs are for on-site servicing of the equipment under contract.

All MyLFP Support Packs include access to the MyLFP Support Desk (telephone / remote connection support on hardware issues and limited software help).

All MyLFP Support Packs have a target of Next Business Day On-site response time for calls logged before 3pm. (call screening and parts dependant).

All MyLFP Support Packs are only valid for customers using original manufacturers inks & print heads.

Any customers using third party inks, ink re-fills, re-manufactured inks or print heads will have their contract terminated without any compensation.

User faults are reported to MyLFP Support Desk or logged at MyLFP.com, fault is logged & sent to call screening.

Any reported faults that are not listed by error code or do not require an on-site response will be call screened by a qualified engineer.

MyLFP Support Desk will advise if an on-site visit is booked (if required).

Call progress can be monitored by using the service portal accessible at MyLFP.com.

Call progress portal will confirm call status, estimated engineer time, spare parts status.

Maintenance Visits only - during the contract period (normally half way through contract period) we will arrange for an engineer visit to asses, clean & test the

equipment (health check).

All MyLFP Support Packs cover UK Mainland & Northern Ireland ONLY (excluding KW & HS postcodes and some parts of IV, PH and AB).

All service calls are logged & details summarised against customer name and serial number to aid future response.

Items supported are listed on the MyLFP Service Contract Price List.

MyLFP - Support Packs & Service Contracts - Terms & Conditions

MyLFP Descriptions

Operating hours are Monday to Friday 9am to 5pm and excludes weekends and UK Bank Holidays. MyLFP’s engineer will attend site subject to call being confirmed as a hardware

fault by MyLFP’s Support Desk and parts availability. Includes all parts and labour required to maintain user’s printer to manufacturer’s specification - see terms & conditions listed

below. Contract excludes the supply and fitting of consumables or any service relating thereto which are outside the SLA / Service Contract / Support Pack - see terms & conditions

listed below.

Does not cover user error or damage caused by such actions or not in accordance with the user/service manuals - see terms & conditions listed below.

MyLFP Standard Exclusions.

Unless otherwise specified, MyLFP standard Service Contracts & Support Packs exclude:

All consumables, print media and service relating thereto. Manufacturer defined maintenance kits and the installation thereof. Any options not supplied as standard with thesubject equipment unless otherwise agreed. Inkjet printer print heads, platens and installation thereof. Any service and parts incurred as a result of operator misuse, abuse anduse of the machine outside the manufacturers specification. The use of third party / compatible inks, re-filled inks, re-manufactured inks, third party print heads,

re-manufactured print heads. The use of third party / compatible inks, re-filled inks, re-manufactured inks, third party print heads, re-manufactured print heads will be deemedas a breach of contract by the user & MyLFP reserve the right to cancel the agreement with immediate effect without any compensation or notification to the user.

Any pre-inspections that find the machine unsuitable for contract will become service calls, if the customer chooses not to proceed with any quote only the service call chargeapplicable to the machine type will be charged


Filters
Printer WarrantyCanon TA-20
Length5 Year

Write a review

Note: HTML is not translated!
    Bad           Good

  • Views: 548
  • Brand: Prizma Graphics
  • Product Code: MYTA205
  • Pack Qty: 1
  • Individual Price : £449.00
  • Availability: In Stock
  • £449.00 Ex VAT
  • Inc VAT £538.80

Product Description

5 Year warranty support for Canon TA-20 A1 Printer


Register your printer warranty (UK Only)

Book service calls (UK Only)

Browse frequently asked questions

Access to unique support videos

Simple links to find all Canon LFP drivers

Engage with other Canon LFP users in the member’s forum

Receive technical updates from the MYLFP support desk


This warranty support package must be purchased at the same time as purchasing the Canon TA-20 Printer

Recent News
For CAD, poster and general-purpose printing, look no further than the Canon ImagePROGRAF TX Series

For CAD, poster and general-purpose printing, look no further than the Canon ImagePROGRAF TX Series

Louise 27/07/2021 0
The Japanese giant Canon has always been one of the first brands that many people think of when they’re seeking out large-format printers for sale for...
Read More
The Canon ImagePROGRAF PRO series is synonymous with print productivity and sophistication

The Canon ImagePROGRAF PRO series is synonymous with print productivity and sophistication

Louise 20/07/2021 0
If your priority as the would-be purchaser of a wide-format printer is to invest in a machine that delivers both efficiency and stunning-quality print...
Read More
Produce durable outdoor banners with our specialist media for use with your large format inkjet printer

Produce durable outdoor banners with our specialist media for use with your large format inkjet printer

Louise 07/07/2021 0
Are you seeking the inkjet media that will enable you to create outdoor banners you can expect to continue looking good and standing up to the element...
Read More
Why look further than the Canon imagePROGRAF PRO-4100S or PRO-6100S for the printing of your graphics and posters?

Why look further than the Canon imagePROGRAF PRO-4100S or PRO-6100S for the printing of your graphics and posters?

Louise 21/06/2021 0
Customers of ours comparing Canon large-format printers with a view to producing the most striking graphics and posters might have particularly good r...
Read More
It’s the simple things that often make the biggest difference on Canon’s ImagePROGRAF wide-format printers

It’s the simple things that often make the biggest difference on Canon’s ImagePROGRAF wide-format printers

Louise 14/06/2021 0
We have previously written extensively here at Prizma Graphics on the merits of Canon’s ImagePROGRAF large-format inkjet printers, and there are good ...
Read More
What do the Canon ImagePROGRAF TX-3100 and Z36 MFP offer to those seeking the complete wide-format printer?

What do the Canon ImagePROGRAF TX-3100 and Z36 MFP offer to those seeking the complete wide-format printer?

Louise 06/05/2021 0
Canon large-format printers will always be synonymous with the highest standards of usability, productivity and reliability, and this can certainly be...
Read More