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We deliver to UK Mainland, Northern Ireland, Ireland, Channel Isles, Scilly Isles, Scottish Highlands and Scottish Islands.
We are happy to accept orders for delivery outside the UK. However a additional delivery will be charged. Please call us on 01296 393700 and we will be happy to provide a quote for you.
We offer a nationwide delivery service, orders received by 3pm will be shipped the same day.
See our Delivery & Returns section for further options:http://www.prizmagraphics.co.uk/delivery
Products are described as accurately as possible but colours, designs, sizes and materials may occasionally vary from those illustrated. Where necessary we may substitute a product due to stock availability but we will always try to check with you first.
All items include VAT at the current rate. A VAT invoice will be emailed , posted separately, or sent with your order.
Prizma Graphics Ltd
Company Registered Number 8774134
Vat registration no: GB449358903
You may cancel you order within 7 days of us receiving your order. If the order has already been despatched you may return the goods.* Please send an email as soon as possible to firstname.lastname@example.org quoting your Prizma Graphics Order Number and your reason for cancelling. Make sure you include the words "order cancellation" in your email subject heading. Alternatively, call 01296 393700.
*Please note: you cannot cancel an order if your goods have already been despatched. Simply return the unwanted items in accordance with Returns policy.
We try at all times to satisfy our customer so please inspect all items immediately on receipt. In the event of goods damaged in transit, please note this damage on the carriers delivery note. we will refund you in full or replace the item and refund your incurred postage costs.
Please call first for a returns authorization number. We will accept returns of goods which are not faulty and which are surplus to requirements within 7 days provided they are returned in good condition at the customer’s expense. Unless faulty, goods must be returned in a re- saleable condition in their original packaging. Sorry but personalized goods and special orders are non-returnable. We will refund the value of the goods less the cost of shipping, and a restocking fee of 20% may be charged dependent on the reason for a return.
Prizma Graphics under no circumstances will be liable to the Customer for any loss of profits, additional costs, indirect or consequential loss or damage arising out of any defect in goods supplied. Prizma Graphics`s liability will be restricted to the value of goods returned found to be defective on inspection. This does not affect your statutory rights as a consumer or the Company's liability to the Customer for fraudulent misrepresentation or for death or injury resulting from the Company's negligence.
The validity, legality or enforceability of any part of these terms and conditions will be unaffected by the invalidity, illegality or unenforceability of any individual part of these term and conditions.
The terms and conditions shall be governed by and interpreted in accordance with English Law.