Canon imagePROGRAF Security: Firmware Updates and the Built-In Features That Protect Your Print Data
A large format printer on your
network is a computer that happens to print. It stores job files on its hard
drive, talks to every workstation that sends it a drawing, and often sits in a
shared corridor where anyone can pick up what comes out of it. Left unmanaged,
it is a way into your network for attackers and a way out for confidential
drawings. Canon builds a lot of protection into its imagePROGRAF printers, and
much of it costs nothing to use. Here is what it covers, and the one free step
we recommend every Canon owner takes today.
Why printer firmware updates matter
Firmware is the software that
runs the printer itself. Canon releases updates to fix faults, extend the
working life of the machine and close security gaps as they are found. A recent
update for the imagePROGRAF PRO-560, for example, improved the security of its
wireless LAN settings.
The catch is that an update only
protects you once it is installed. A 2025 HP Wolf Security study of more than 800
IT and security decision-makers found that just 36% apply printer firmware
updates without delay. That leaves a lot of printers running old code with
known weaknesses, and attackers now use automated and AI-assisted tools to scan
networks for exactly these devices.
How to use the free Canon Firmware Update Tool
The Canon Firmware Update Tool
works with all current and recent Canon printers. It is completely free and
takes a few minutes to set up:
- Go to Canon's software download page.
- Select your printer model.
- Click Firmware Update Tool, then download
and install it.
Once installed, the tool checks
for new firmware automatically, tells the operator when an update is ready and
guides them through installing it. Some updates improve the health and lifespan
of the printer. Others deliver the latest imagePROGRAF security upgrades.
A few habits keep updating
trouble-free. Let any running print job finish first, close other programs on
the computer, and never switch the printer off part way through, as an
interrupted update can stop the printer from starting. If anything does go wrong,
our plotter and printer repairs team can offer
technical support and advice.
Security built into the imagePROGRAF hardware
Firmware keeps the printer
current. The hardware itself carries a set of security features that
administrators can reach through the Security Settings menu on the control
panel. Canon groups them into five areas.
Secure storage. Print
jobs left on a hard disk are a common source of leaks, particularly when an old
printer is sold on or scrapped. imagePROGRAF models with a hard drive use a
self-encrypting HDD with AES 256 encryption. It covers every file on the drive,
including the operating system, so the data stays protected even when the drive
is taken out. Jobs can be permanently erased at any time using one of four
erasure levels. The highest complies with the German Federal Government's
VS-ITR guidelines, which makes it the setting to run before a printer reaches
end of life.
Shielded interface. Every
unused port is a possible way in. Network administrators can:
•
disable individual protocols
to block unwanted communication
•
switch off the internet
connection entirely, so the printer works as a standalone device with no wired
LAN, Wi-Fi or AirPrint access
•
disable USB drives and block
firmware updates via USB
•
physically remove the Wi-Fi
module on sites where Wi-Fi is not allowed
Encrypted communication.
Data travelling between a workstation and the printer can be intercepted if the
connection is left open. imagePROGRAF printers support IEEE 802.1X
authentication, so a device cannot join a protected network until its
credentials have been checked. EAP-TLS, EAP-TTLS and PEAP are supported, with
up to five CA certificates per printer. SNMPv3 protects device management
traffic, and TLS 1.3 secures connections to the Remote UI and to Canon's remote
service server. Administrators can set the minimum to TLS 1.2 to refuse older,
weaker connections. IPSec can also encrypt jobs sent from a PC on IPv6
networks, as it is not available over IPv4.
Protected print. Plenty
of data leaks happen on paper. Someone picks up the wrong drawing, or a job
sits in the output tray for an hour after its owner forgets it. PIN code
printing holds a job until the correct code of up to seven digits is entered on
the printer's panel. On the TX series, the optional stacker delivers prints
face down so passers-by cannot read them. Businesses already running Canon's uniFLOW On-Premise or Hybrid can also release
jobs by tapping an ID card on a reader mounted beside the control panel.
Controlled management.
Security settings only help if they stay set. Administrators can lock the
control panel so users cannot change configurations, and the Load, Feed and Cut
buttons still work so printing carries on. The Remote UI has separate user
levels. Standard users can check status, change media settings or reprint saved
jobs, and only the administrator can change security, network, firmware and
language settings. IP information can also be hidden from the control panel
display.
Which imagePROGRAF models have which features?
Not every feature appears on
every model. The fuller security set, including encrypted storage and secure
erasure, is one of the main things separating the TX series from the TM series,
and we cover the rest of the differences in our TM vs TX comparison. If security is a priority
for your print room, check the spec sheet for the exact model or ask us before
you buy.
You can browse our Canon large format printers and technical CAD printers, or read our wide format printer buying guide for the other
factors worth weighing up.
Keep your Canon printer secure with Prizma Graphics
Installing the Firmware Update
Tool is the quickest win, and it costs nothing. For longer-term peace of mind,
we offer annual all-inclusive service contracts, parts supply and technical
support for Canon, HP and other leading large format brands. Get in touch with our team or call us on 01296
393700 to talk through your printer, your security needs or a replacement.