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Keep Your Data Safe With HP

More than ever, it’s critical for institutions to protect their most important, confidential, and sensitive data on their networks. That includes the information on their printers, which can store an enormous amount of data. In fact, for most companies, it’s a luxury to have a large-format printer with security features manufactured in a trade-compliant country that can make the IT administrator’s life easy.

HP DesignJet printers are designed with these needs in mind, featuring multiple security measures designed to keep data safe from harm and protected from incompatibility, tampering, theft, or disaster.

1. Data in transit

Internet Protocol Security IPsec compatibility

IPsec is a standard that provides security at the IP (network) layer of TCP/IP-based

communication. IPSec allows for private and secure communications over the public Internet.

HP DesignJet printers are compatible with IPSec and provide the following benefits:

• Help ensure data confidentiality by making it difficult for anyone but the receiver to

understand the data being communicated

• Allow each party in a communication session to reliably authenticate each other

• Help ensure that the data is not altered during transmission

• Protect against unauthorized resending of data

IPv6 and IPv4 compatibility

Easily transition from IPv4 to IPv6 with HP DesignJet printers. While IPv4 was a solid and

long-lasting TCP/IP protocol version, the IPv6 protocol takes you to the next generation,

solving the IP address limitation problem for an ever-increasing number of network devices.

CA/JD certificates

You can request, install, and manage digital certificates on the HP Jetdirect Embedded Print

Server included in most HP DesignJet printers. Certificates are used to identify the HP Jetdirect

Embedded Print Server both as a valid web server for network clients and as a valid client

requesting access on a network with security features. By default, the HP Jetdirect Embedded

Print Server contains a self-signed pre-installed certificate to provide optimal security from

setup. It is possible to issue new certificates using this card.

TLS/SSL protocols

TLS/SSL are most widely recognized as the protocols that provide secure HTTP (HTTPS) for

Internet transactions between web browsers and web servers. TLS/SSL can help to secure

transmitted data using encryption. TLS/SSL also authenticates servers and, optionally,

authenticates clients to prove the identities of parties engaged in secure communication.

It also provides data integrity through an integrity check value. In addition to protecting

against data disclosure, the TLS/SSL security protocol can be used to help protect against

masquerade attacks, man-in-the-middle or bucket brigade attacks, rollback attacks, and

replay attacks.

2. Data in storage

Secure File Erase

Secure File Erase is a feature that manages how files are deleted from the printer’s hard

disk, which can help ensure that no data is left behind in the printer. There are three security

modes to the Secure File Erase feature, with the most secure meeting the United States

Department of Defense (US DOD) 5220-22.M requirements for clearing and sanitization of

disk media. When the Secure File Erase feature is enabled, all temporary files that might

contain sensitive data are erased and no temporary files remain after a job has completed

(scan, copy, or print). Secure File Erase is performed whenever the system is finished with

a file and calls the delete procedure. If the Secure File Erase mode is never set to a secure

mode, the system still deletes these files on a continuous basis, using an insecure manner.

The printer performance can be affected while increasing the Secure File Erase level.

Secure Disk Erase

Secure Disk Erase allows the erasing of all information from the hard disk drive inside the

printer in a secure manner, making it impossible to recover the information. It is possible to

trigger a Secure Disk Erase using the US DOD 5220-22.M specification to erase all data from

the hard disk partition that contains the user data.

High-performance Self-encrypting Drive (SED)

The Self-encrypting Drive (SED) is designed to ensure your print data is automatically encrypted

every time data is sent to the printer and written to the drive. It provides an additional layer of

security for all of your printed files and reduces the risk of tampering or unauthorized access

to the data. With an SED installed on select HP DesignJet printers, workgroups can safely store

and print their most sensitive data over a network with security features.

The Advanced Encryption Standard (AES) reduces the risk of stolen data. AES technology

provides trust that the printer’s hard drive data is not readable if the hard disk is removed

from the device. The SED supports AES256 encryption, following the FIPS 140-2 Level 2

(tamper evident sticker compliant) requirement.

There’s no need to activate any settings or perform any action to encrypt the content. The SED

is also protected with an ATA password, unique for each printer and changeable when required.

3. Authentication and authorization

HP native security capability

Control panel access lock

The control panel access is a feature intended for IT administrators, which allows them to

lock the printer’s control panel using either HP Web Jetadmin software, or the printer’s

HP Embedded Web Server. This feature prevents unauthorized users from accessing the

control panel and changing the printer’s settings. There are four levels of access that can be


• Minimum Lock—this option denies access to the Resets options, Enable/Disable

connectivity options, and the Service Menu

• Moderate Lock—in addition to the Minimum Lock, this option also denies access to all

printer settings, the job queue, information and service prints, and the printer log

• Intermediate Lock—in addition to the Moderate Lock, this option also denies access to

the paper and ink supplies handling options, maintenance options, and demo prints; only

viewing of printer and supplies information is allowed

• Maximum Lock—this option denies access to all options in the control panel

Disable interfaces

HP DesignJet printers are designed so that some ports can be disabled to help prevent

unauthorized printing and scanning and possible data theft. For example, disabling the

USB printing port prevents people from inserting a USB drive into the printer and printing or

scanning to it.

Personal identification number (PIN) printing

Does your business need to print confidential or sensitive documents? Often, users need to

print private documents to shared printers across a company’s network. The HP DesignJet

printer portfolio holds print jobs until a user enters a PIN to release the job to help ensure

that confidential documents do not print until the user is physically present at the printer.


NTLMv2 is used to authenticate the device to file servers, so it is allowed to put files from the

scanner into a shared file folder. V2 is the latest version of this protocol, required by savvy

administrators to make sure that authentication credentials are not captured in transit on

the network.

Third-party security solutions

API Netgard® MFD Smartcard security appliance for CAC, PIV, and CIV cards

API Netgard® MFD is a drop-in, inline, multi-factor, user authentication solution for

networked, special-purpose devices such as multifunction printers, scanners, and copiers.

Netgard® protects a network by requiring users to authenticate themselves with a smartcard

(CAC/PIV-personal identity verification, CIV commercial identity verification) and personal

identification number (PIN), thereby preventing unauthorized users from accessing privileged

materials or distributing unauthorized material. Without a card and PIN, Netgard® does not

permit the user to print, scan, or send from the multifunction device to network resources.

• CAC/PIV/CIV authentication (HSPD-12 and DOD Compliant)

• Email encryption, secure print release, and scan-to-home

• Integrated with the HP DesignJet on-screen display

4. Intrusion prevention

Disabling unused protocols

In some cases, you may want to disable all protocols that you do not plan to use to access

your printer. For example, you might prevent users from sending files through the FTP

or connecting through telnet to ‘manage protocols’ the printer network settings. You can

disable unused protocols through the Mgmt.protocols option in the HP Embedded Web

Server or Network Enable features in HP Web Jetadmin.

Network management security features through SNMP v3

HP DesignJet printers can be managed through SNMP v1 and v2. In addition, most HP DesignJet

printers can be managed via SNMP v3 which provides the following additional benefits:

• Integrity—protects data flowing from side-to-side from being modified by a third party

• Authentication—verifies the data source

• Encryption—protects data from being accessed by a third party

• Access control—restricts Managed Device data that can be accessed by each Network

Management System

802.1x compatibility

To provide additional security, a select number of HP DesignJet printers are 802.1x

compatible out of the box. The 802.1x standard provides access control to the Ethernet

network, and network devices that are unable to authenticate to the 802.1x authorization

server are denied all network access. 802.1x can prevent unauthorized users from attaching

devices to the network and can help ensure that only IT-deployed and trusted devices, such

as those with virus protection software, are allowed access.

Supported 802.1x authentication protocols and configuration settings support the

following protocols:

• PEAP—Protected Extensible Authentication Protocol (PEAP) is a mutual authentication

protocol that uses digital certificates for network server authentication and passwords for client


• EAP-TLS—Extensible Authentication Protocol using Transport Layer Security (EAP-TLS) is

a mutual authentication protocol based on digital certificates for authentication of both the

client and the network authentication server.