Prizma Graphics Ltd takes the privacy of visitors to our website very seriously.  We are committed to safeguarding your privacy.  The purpose of this Policy is to make clear what happens to any personal data that is provided by you, or collected by us, when you visit our site.  Your first visit to our site will be taken as agreement with our policy, therefore we ask that you read the following information carefully.  If you disagree with our policy please stop using our site immediately. 

 

What information is collected when you visit our site?

 

When you visit our site we may collect and process the following data about you :

 

Information relating to your use of our site.  This includes details of your visit such as pages viewed.  This information is accessed via traffic data, location data and other communication data. 

 

Information provided by you when you make a purchase or contact us by email.  This includes your name, address, email address and contact telephone number and any additional information provided via email or our customer enquiry form.

 

What is our use of Cookies?

 

When you visit our site, you will have the option to accept cookies.  By consenting to accept cookies, we are able to place cookies on your computer allowing you to set up your online account, shop and place orders online.  It allows us to track your visit to our site via Google Analytics.  This is statistical information only including your location and pages viewed.

 

Please note – You have the right to withdraw your consent to accept cookies at any time by changing your settings on your computer. 

 

How do we store and use your personal data?

 

When you provide your personal data to us via our website, this is taken as agreement to the transfer, storing and processing of your data. 

 

We currently store your personal data in the UK and ensure all reasonable steps are taken to make sure this data is kept securely and in line with the Data Protection Act 1998.  In future, should your data be stored outside of the EU, we will take every necessary measure to ensure the continued safety of your personal data.

 

Please note – the sending of information via the internet is not 100% secure and is transmitted at your own risk. 

 

Any personal data stored by us will not be disclosed to a third party.  Your personal data will be stored in your online account to enable you to view your current and past orders. Your personal data will be used by us to contact you via phone or email regarding your enquiry or order - specifically stock and delivery information, invoice and/or credit note, payment queries.  Your name, address and telephone number will also be provided to your courier service when required.  We may also use your personal data to contact you regarding any other products and/or services which may be of interest to you.

 

Please note – should you access another website via our any of our site links, we are unable to guarantee the security of that website and advise you to read their own Privacy Policy on that website. 

 

What are your rights?

 

Under the General Data Protection Regulation (GDPR), in addition to your rights already covered in this policy, you have the right to access any data we hold, to request the correction of any inaccurate or incomplete data, to request any personal data be deleted earlier than we may delete it and to prevent us from any further processing of your data. 

 

We will only hold your data for as long as it is required.  You have the right to withdraw your consent to the use of your personal data and to request that we delete it at any time.

 

How to contact us

 

Please contact us if you are not satisfied with our use of your Personal Data or any aspect of this Policy via email at sales@prizmagraphics.co.uk 

 

Policy Amendments

 

This policy may be reviewed and changed from time to time as may be required by law.  Any changes will be immediately posted on our site.  Your continued use of our site will be taken as acceptance of any amendments.  We therefore recommend that you review this Policy regularly.