Delivery and Returns Information
Delivery to UK mainland Only
Delivery to UK mainland only will costs £8.00 + VAT, excluding Scottish Highlands.
Orders outside UK Mainland
We are happy to accept orders for delivery outside the UK mainland. However a additional delivery will be charged . Please call us on 01296 393700 and we will be happy to provide a quote for you.
Delivery times:
Where we have products in stock and the order is received by 2.30pm they will be shipped on a next day carrier and we aim to deliver all goods in 3 – 5 working days. If they need to be sent on a pallet we aim to deliver in 5 – 7 working days.
If you require something urgently for a special date, please phone and we will do our best to deliver in time although additional delivery costs may be incurred
Returns policy:
Please call first for a returns authorization number. We will accept returns of goods which are not faulty and which are surplus to requirements within 7 days provided they are returned in good condition at the customer’s expense. Unless faulty, goods must be returned in a re- saleable condition in their original packaging. Sorry but personalized goods and special orders are non-returnable. We will refund the value of the goods less the cost of shipping and a handling charge of 20%.
